Refund Policy

Thanks for shopping at Christabella Florist.
If you are not entirely satisfied with your purchase, we're here to help.

You have [3] calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Once we understand the reasons of unsatisfied and after discussed with both parties, we will immediately notify you on the status of your refund after inspecting the item. It take one week for our accountant to transfer back the money. 

If you're using credit card, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us +6010-241 9967 or +06 8527279.

Christabella Trading ( UT0033181-H )

Your cart is currently empty.
Continue shopping